General & Network
ZOLT is a premium ultra-fast DC charge network focused on reliability and speed. We strictly deploy high-power DC chargers paired with our signature architectural weatherproof canopies, well-lit environments, and seamless software like Autocharge, ensuring an elevated and anxiety-free EV journey.
Yes. All ZOLT hubs utilize standardized CCS2 (Combined Charging System 2) connectors. This is the standard for all modern four-wheeler passenger and commercial electric vehicles sold in India, including Tata, Mahindra, Hyundai, Kia, MG, BYD, Mercedes-Benz, BMW, and Volvo.
No. ZOLT flagship DC charge stations are engineered specifically for passenger and commercial four-wheelers equipped with CCS2 ports. Light vehicles using lower-voltage AC sockets or proprietary plugs cannot connect to our high-power DC guns.
Our network operates 24 hours a day, 7 days a week. Our stations are strategically located in safe, well-lit areas with CCTV monitoring to ensure a secure experience regardless of the hour.
App & Autocharge
No physical card is necessary. ZOLT provides a completely digital experience. You can start a session by either scanning the QR code on the dispenser via the ZOLT App or by enabling our seamless Autocharge feature for a pure "plug-and-charge" experience.
Autocharge is a feature that pairs your EV's unique digital identifier (MAC address) with your ZOLT profile. Once enabled in the ZOLT App settings (which requires completing one manual app-initiated session first), you simply plug the gun into your car, and the charge session begins automatically without touching your phone.
Yes. To eliminate queuing, the ZOLT App allows you to pre-book an available bay up to 15-30 minutes prior to your arrival on select high-traffic arterial routes.
The Charge Session
To start: Turn off your EV, plug the CCS2 gun securely until it clicks, and either let Autocharge authenticate or scan the station QR code in the ZOLT App. To stop: Tap "Stop Session" in the app. Wait for the mechanical lock to disengage before pulling the gun out.
Charge speeds are heavily controlled by your vehicle's Battery Management System (BMS), not just the dispenser. Speeds will naturally taper down after reaching 80% to protect battery health. Additionally, extreme battery temperatures (too hot or cold) or dynamic load sharing (if another car is charging on the same dispenser) can moderate the power output.
First, ensure you have actively stopped the session in the ZOLT App. Next, try unlocking your vehicle doors twice using your key fob, as EVs mechanically lock the gun while the car is locked. If it remains stuck, locate your EV's manual emergency release cable (usually in the boot or under the hood).
Absolutely. Our hardware carries strict IP54/IP55 weatherproof ratings with built-in earth leakage and insulation monitoring. Furthermore, ZOLT’s architectural canopies provide substantial overhead shelter, keeping you and the equipment dry during adverse weather.
Payments & Billing
Tariffs are calculated per kilowatt-hour (kWh) of energy delivered. The exact dynamic pricing for a specific location is always displayed transparently in the ZOLT App before you initiate your session.
To initiate a session, a temporary pre-authorization hold is placed to ensure sufficient funds. Once your session ends, the exact cost is calculated. Any unused portion of the pre-authorized amount is immediately released by ZOLT back to your wallet or original payment method.
To maintain high network availability, an idle bay fee applies if a vehicle remains parked in the charge bay after the session is completed or reaches 100%. We provide a 10-minute grace period post-charge, alongside app notifications, before any idle fees are levied.
Navigate to the "Billing & GST" section of your ZOLT profile and enter your company's registered name and GSTIN. All subsequent digital tax invoices will be automatically generated with these details and emailed to you for easy input tax credit claims.
Partnering & Support
We are always expanding! If you have prime real estate with adequate parking space, visit our
Partner With Us page to submit your details. Our site acquisition team handles the entire end-to-end installation and maintenance at zero hassle to you.
Our Network Operations Center is available 24/7. For urgent on-ground issues, call our Driver Helpline at +91 99593 39995. For billing, account, or general queries, email us at admin@zoltcharge.com or submit a ticket via our Help Center.